Returns & Exchanges

At Plumbing Supplies, we want to ensure your home improvement projects go smoothly, which is why we offer a 30-day return policy on all unused fixtures and hardware. If a part doesn't fit or you've changed your mind, we are here to help you find the right solution.

1

Initiate Your Request

Visit our online portal with your order number and email address to select the plumbing items you wish to return and receive a return authorization number.

2

Pack Securely

Place the unused items in their original manufacturer packaging, ensuring all washers, valves, and installation guides are included to avoid restocking fees.

3

Label and Ship

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or arrange for a pickup for oversized items like basins and tubs.

4

Receive Refund

Once our warehouse inspects the returned components for quality assurance, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing